WEBVTT

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[Anselmo]: Hello! This is DeafDots,
27 August 2021.

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Bringing alerts & news reports
at intervals for all Deaf Canadians!

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[Anselmo]: The term
“VRI” was a “bad word”.

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Like “cochlear implant” was years ago.

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People slowly come to accept CI.

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What about VRI? Stands for “Video Remote
Interpreting”.

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What’s that?

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[Anselmo]: The concept of
VRI is great.

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Some consider VRI as "the next generation
of interpreting".

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We get more taste of

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using video communications remotely
primarily because of two big changes

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in our daily routines: Canada Video
Relay Service does not allow us to use

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their service to interpret for
people who are in the same room.

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In the same room where people are sitting
with video screen talking to each other

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or looking at the interpreter during the
conversation.

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That's "VRI", it's not a free service,
it's a paid service.

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[Anselmo]: Also we rely more on
zoom because of COVID-19 pandemic,

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more events and gatherings are
done on zoom which we get used to

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communicating to each other
on screen or with interpreter.

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We have heard of a lot of
bad things about VRI.

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DeafDots asked Kimberly Wood
to explain.

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VRI...it's really
a relatively

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new thing across Canada.
I have experienced VRI

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in a meeting and didn't see any issues
or problems, negative or positive.

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It's similar to using zoom meetings,
the flow works out.

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But when it comes to hospital settings,
I haven't actually tried it so cannot

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say much but know we have heard of issues
in hospitals with their firewalls which

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tends to be problematic resulting in
video freezing and distortions and

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requiring use of their equipment
which can be a barrier.

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Here in BC, recently just launched
new service like when I call 911,

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need an ambulance when it shows up,
ambulances have VRI on tablets to

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communicate with the interpreter
while inside the ambulance until

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you get to the hospital.

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If no live
interpreter shows up at that time,

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VRI on a tablet can continue
until an interpreter shows up.

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I haven't experienced that
so really it's hard for me

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to determine if VRI
is good or not good.

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[Anselmo]: VRI delivers many benefits to both
Deaf consumers and Sign Language interpreters.

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In a report by Mission Consulting
done for Bell on Video Relay Services,

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Mission states that VRI could potentially
be used to alleviate the shortage of

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interpreters by using an interpreter's
services more efficiently through VRI

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instead of having to book an interpreter
for a minimum of two hours for an appointment

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that may take substantially less time.
VRI could be used as a good solution.

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Interpreters do not lose time
traveling between sites.

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The interpreter could be anywhere,
and in any time zone.

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This makes scheduling and
using interpreters more efficient.

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The Canadian Association of Sign Language
Interpreters (CASLI) issued a position paper.

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[Anselmo]: CASLI is concerned with making
recommendations for working conditions

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to promote the health and wellbeing of
interpreters working in these environments,

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subsequently leading to effective and sustainable
quality interpreting services, for all users.

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CASLI points out that VRI
services are not regulated by CRTC or

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any other supervising body therefore,
standards of service and quality

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can vary significantly.

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[Anselmo]: The Association of Sign Language
Interpreters of Alberta (ASLIA) gave

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examples where VRI could be used:
meetings between lawyer and clients

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to prepare for a trial, brief visit to
government office to file documents or

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establish a appearance date, counselling
appointments where the therapist and

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deaf client have previously met face-to-face,
and have established a working relationship

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prior to using VRI, bail hearings and
informational interviews between

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a prospective job-seeker
and an employer.

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[Anselmo]: ASLIA lists situations where
VRI isn’t recommended: medical settings,

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hospitals, gathering with many participants
with high expectations of interactions,

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situations where a person has
a visual or cognitive impairment,

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if there is sensitive content
and interactions,

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one or more parties is intoxicated
by alcohol or drugs, and

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situations where consequences
of errors are grave.

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[Anselmo]: One issue that has arisen
is the use of American interpreters

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who are not familiar with Canadian
norms, cultures and language.

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Remember government and legal
systems are not the same.

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Banking is not the same.

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Criminal, family
and civil systems are not the same.

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[Anselmo]: There have been studies of
VRI and more interpreting agencies

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and language translation businesses
are offering VRI

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because it's easy,
for them to sell.

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What is the
bottom line? Consensus is that

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VRI is not an ideal substitute
for onsite interpreting.

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We need to make the right use of
VRI for specific situations.

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But we should also not consider
VRI "bad",

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just need to be careful
when to use VRI.

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If VRI is available
at places where short dialogue is needed

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i.e. Post Office, coffee shop,
restaurant, etc, it could be useful.

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Getting an interpreter for such short
interactions would not be possible,

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especially for things like regular
10 minute meetings at work, picking up

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regarding their child.

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prescriptions at pharmacy, or for
teacher to talk to parents

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Deaf consumers
need to better understand the benefits

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of VRI, and both hearing people and
hearing agencies need to be educated.

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[Anselmo]: Canada is one of the most
ethnically diverse countries in the

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world with 195 different languages.
Data from the Canada Census in 2016

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says 22.3% of the population.

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Around 300,000 new immigrants
move to Canada every year.

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These newcomers help Canada’s
population, economic and cultural growth.

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People move to Canada
for different reasons:

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better economic opportunities,
to rejoin family members,

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or get protection as refugees.

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Some enter
on student or temporary foreign worker

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visas then eventually apply to become
permanent residents.

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With Canada’s low
birth rates and aging population,

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immigration
helps to keep its population growing.

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What about Deaf people
who move to Canada?

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They enter the country either as an
immigrant, refugee, qualify for

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skilled worker or work visa,
or through family sponsorship.

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[Anselmo]: Immigration, Refugees and
Citizenship Canada (IRCC) funds

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several Deaf programs across Canada
to help Deaf people who move to Canada.

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[Anselmo]: One IRCC program is "Language of
Instruction for Newcomers" (LINC)

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which is available to
Deaf immigrants in Toronto, Ontario

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and Edmonton, Alberta.

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These LINC classes
for Deaf are available free and help Deaf

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immigrants with ASL and written English,
develop life and computer skills,

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getting to know Canada history and
become familiar with services and

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programs in their areas.

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The goal is to
integrate Deaf immigrants successfully

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into the Canada community.

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Some agencies offer employment
assistance programs helping

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Deaf immigrants develop skills necessary
to find jobs like writing a resume,

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cover letters, employment training and
interview skills.

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A settlement program
provides assessments

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and refers
newcomers to appropriate services,

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orientation to Canada life and developing
networks within their community.

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Let's meet Pedro Luis Aranguren who
immigrated from Venezuela to BC,

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thanks to sponsorship
from his family.

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When I was a little boy, my grandparents
were prominent in politics.

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My parents bought a Christmas tree.

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I traveled with my grandparents,
and the evergreen tree smelled nice.

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I found out that the evergreen tree
was from Canada.

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After our whole family
decorated the tree, I admired the tree

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and crawled under the tree.

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I looked at it and dreamed of
living in Canada in the future.

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The paper tag on the trunk
of the tree showed the Canadian flag.

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I always remembered
this memory of Canada.

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[Anselmo]: Thanks Pedro, another person
I'd like you to meet is Ladan Sahraei

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who is a refugee and
moved from Iran to BC.

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Freedom, my country forced me
to wear a hijab, I do not like that.

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I want freedom and peace,
not the government forcing me.

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I moved to Turkey for 1 year
and 3 months, and finally accepted

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me to move to Canada.

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Wow, Thanks to
Canada for allowing me to come,

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me as a filmmaker, artist and no family.

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I am queer woman and confirmed to work
in Canada.

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My goal is to find a job,
marry a woman, and make a film.

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Canada accepted so I moved to Vancouver,
BC Canada. It is amazing that Canada

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is friendly and diverse,
with different cultures.

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Here in Canada, hearing and deaf
are equal, that is good.

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In my country, hearing is higher, deaf is
lower, a theme "I can't, you can't"

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[Anselmo]: The goal of IRCC programs is
to make sure that immigrants settle down,

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find jobs and are
successful in Canada.

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A survey in 2016 shows approximately
1 out of 4 workers in Canada

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entered as immigrants.

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Six hundred thousand
are self-employed and they, in turn,

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employ over 260,000 Canadians.

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A Statistics Canada study in
2019 showed that immigrants

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create more jobs than Canadian-born
business owners.

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Are Deaf immigrants having
the same success?

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Deaf immigrants have
some challenges.

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Then there was IRCC's requirement that
"applicants must provide "proof of language

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ability" in one of Canada's two official
languages - English or French.

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We asked Scott Simser who gave more
details about a Deaf Russian painter,

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Dmitri Smirnov whose application
for permanent residency was denied.

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He decided and deliberately planned
ahead and took an ASL test,

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and gave the government, the Immigration
Department ahead of time to include

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the results but he still failed because
he didn’t demonstrate reading and writing

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so he went to court but unfortunately
the court supported the government

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and said he didn’t qualify
for Skilled Workers program.

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[Anselmo]: Until recently IRCC would not
approve applications from Deaf immigrants

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which they considered as
"Medically Inadmissible."

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There was a case of a Filipina
woman who had a Live-in Caregiver

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Program visa and tried to apply
for her deaf daughter to join her.

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Under the rule called “undue hardship”,
meaning severe obligation impacting

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Canada's welfare and health system
unfortunately the government sometimes

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considers if the applicant is Deaf,
it means additional obligation

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for their welfare and health system.
They can turn down applications

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from Deaf people,
it has happened before.

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[Anselmo]: Because of these cases and
increased awareness of the capabilities

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of Deaf people, some of these issues
have been resolved but those people

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who are considering moving to Canada
should consult as procedures for each

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immigration class - PR, refugee,
family sponsorship has varied requirements.

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[Anselmo]: Canada prime minister
Justin Trudeau has called for

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snap election to try to get back
a majority in his Liberal government.

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Federal elections are held every
four years, the last election

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was held in 2019 when the Liberal party
lost its majority.

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Since then passing

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any bills in parliament has been
challenging.

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Now Trudeau is taking

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a risk calling for early elections
hoping that more voters have confidence

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in his Liberal government’s record in
managing the COVID-19 pandemic,

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and letting them guide the country
through a recovery.

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The next election is being held with
a minimum length of campaign of 36 days.

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We vote on September 20th.

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Elections Canada estimates the
election will cost $610 million -

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$100 million more than
the last election.

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The next election would be the
most expensive in Canada's history;

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most of the increase is due to
pandemic safety measures and

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increased volume of
mail-in ballots.

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I wonder if Canada is prepared
for Deaf voters this year?

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I asked Nicole to do a report.

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[Nicole]: Elections Canada seems
to be prepared.

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Their website has a page
called “Accessible Voting”.

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You can request an ASL interpreter
to show up at your polling place

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if you contact them to make a request
before 6pm on September 14th.

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Their voice number is 1-800-463-6868,
use Canada Video Relay Service.

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[Nicole]: DeafDots contacted federal and
provincial election officials

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to ask what they are doing to ensure
elections are accessible to Deaf voters?

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VIS, what's that? VIS means a
Deaf person comes up

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to the polling station on that
day to vote and informs that person

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I am Deaf and need an interpreter.
The person is ready, takes out,

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connects and gives tablet to
the Deaf person with an ASL or

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LSQ interpreter in
a national center.

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Once the connection is made,
the Deaf person and interpreter

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is able to overcome
communication obstacles...

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accessibility and independence
putting the Deaf voter

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on same level as other Canadians,
it is important to emphasize this.

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Once the conversation is over,
the Deaf person goes to a booth

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to vote and leaves feeling
empowered and equal...

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freedom to vote independently
and with accessibility.

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[Nicole]: That was Frank’s
vision in 2016.

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We are closer to his vision now that
we have Canada Video Relay Service!

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Frank, past president of Canadian
Association of the Deaf,

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and Christopher Sutton with
Wavefront Centre for Communication

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Accessibility in Vancouver currently serve
on an advisory group to Elections Canada.

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DeafDots asked
Christopher about this group.

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Elections Canada formed a group called
"Accessible Group for Disabled Issues".

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That group was
launched to advise on the voting

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process for accessible elections.

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Several times a year, we meet
to discuss, brainstorm

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and develop solutions
so that all

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Canadians can participate
in the elections process.

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[Nicole]: Why should we vote?

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Why vote? It is our
responsibility as Canadians.

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The democratic process is important
to enable individuals to vote.

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In many countries, you see, unfortunately
many people do not have the opportunity

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to express their opinions or
their democratic freedoms.

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That is why we have elections
here in Canada.

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I look back when people
voted me as MPP (Member of Provincial

00:33:47.301 --> 00:33:51.300
Parliament); I did fight for
accessibility, fought for

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recognition of ASL & LSQ as
languages of instruction at that time.

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Now you know the
federal elections are coming.

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Elections Canada has videos
in sign language how to vote

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and procedures in
both ASL and LSQ.

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They also provide interpreters if
you need one when you go to vote.

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One important thing they haven't
recognized is for the Federal Leaders

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debate on TV to be shown with
interpreters, it hasn't been done.

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They only show captions
in English and French.

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You may have seen when
each Federal leader announces

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their platform; there are no
interpreters next to them.

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It is still missing. It is important
that you go and vote so they can

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support your rights as Deaf
person, your language ASL & LSQ,

00:34:57.301 --> 00:35:01.300
your rights to have interpreters
at debates so encourage you

00:35:01.301 --> 00:35:04.300
to go and vote
on September 20!

00:35:05.301 --> 00:35:09.300
[Anselmo]: If you have requests
for accessibility during

00:35:09.301 --> 00:35:12.300
federal Elections, who
should you contact?

00:35:13.301 --> 00:35:19.300
An Elections Canada representative
says they encourage people

00:35:19.301 --> 00:35:25.860
to contact their local Elections
Canada office.

00:35:25.884 --> 00:35:36.300
For information, Elections Canada
website and YouTube channel has voting

00:35:36.301 --> 00:35:46.300
information in ASL and LSQ.
They say they have ordered

00:35:46.301 --> 00:35:51.300
transparent masks for staff
to wear at each polling location

00:35:51.301 --> 00:36:04.300
to allow for lip reading while
still protecting the health and

00:36:04.301 --> 00:36:13.600
safety of electors, election
workers, and political participants.

00:37:42.201 --> 00:37:47.300
[Anselmo]: Nicole, that was
very informative!

00:37:47.301 --> 00:37:50.300
I look forward to
voting on Sept 20th.

00:38:01.001 --> 00:38:06.300
[Anselmo]: Last September
DeafDots was launched

00:38:06.301 --> 00:38:10.300
to provide news
to Deaf Canadians.

00:38:11.001 --> 00:38:16.300
Next month we will be
1 year old already!

00:38:18.001 --> 00:38:25.300
We have done over 80 “Alerts &
News” reports so far.

00:38:26.001 --> 00:38:38.750
Now instead of us telling you,
it is your turn to tell us!

00:38:38.750 --> 00:38:41.520
Do you enjoy
watching DeafDots?

00:38:46.001 --> 00:38:52.300
[Anselmo]: Ever wondered how many
people are on the DeafDots team?

00:38:54.301 --> 00:39:00.300
Right now 8 people produce
each DeafDots report in ASL!

00:39:01.001 --> 00:39:04.300
We started last September
with a second team doing

00:39:04.301 --> 00:39:12.300
the LSQ version which
ended in December.

00:39:13.001 --> 00:39:19.800
It is our DeafDots goal to
bring the LSQ team back.

00:39:22.501 --> 00:39:27.500
[Anselmo]: As a Deaf news media,
we found that Deaf leaders

00:39:27.501 --> 00:39:33.500
and Deaf groups want us
to wait to hear from them

00:39:33.501 --> 00:39:38.300
or hold the report until
they are ready.

00:39:39.501 --> 00:39:46.300
Our question is: why do they
respond quickly to hearing

00:39:46.301 --> 00:39:54.300
media requests but are slow
to respond to DeafDots

00:39:54.301 --> 00:40:03.300
which is a Deaf
media organization?

00:40:03.501 --> 00:40:09.300
We cannot invest too much
time in one story as we have to

00:40:09.301 --> 00:40:15.300
keep moving to do the next
report with limited time.

00:40:15.301 --> 00:40:20.300
As Deaf media, we should be
treated the same as hearing media

00:40:20.301 --> 00:40:29.527
who also have deadlines
on their stories, right?!

00:40:32.301 --> 00:40:37.300
[Anselmo]: How does
DeafDots operate?

00:40:37.501 --> 00:40:46.300
DeafDots is nonprofit and relies
on donations and sponsorships to operate.

00:40:46.301 --> 00:40:52.300
H3 World TV is supporting
the DeafDots ASL team.

00:40:54.001 --> 00:40:58.300
If you benefit from DeafDots
and if you are able to,

00:40:58.301 --> 00:41:09.300
we need your support by
making donations through CanadaHelps.

00:41:22.301 --> 00:41:31.047
[Anselmo]: CanadaHelps is a Canadian charity
& social enterprise fundraising website.

00:41:31.071 --> 00:41:36.300
The DeafDots
goal is to raise $12,000.

00:41:37.001 --> 00:41:45.300
DeafDots is slowly building
alliances within Deaf communities

00:41:45.301 --> 00:41:53.300
across Canada - goal is to improve
communication and increase awareness

00:41:53.301 --> 00:42:00.300
of resources, issues and strategies
in dealing with accessibility.

00:42:05.423 --> 00:42:11.300
[Anselmo]: Next month as we celebrate
DeafDots anniversary, we want to hear

00:42:11.301 --> 00:42:22.300
from you: What do you think of DeafDots?
We welcome and need news or requests

00:42:22.301 --> 00:42:40.300
from viewers! Send your feedback and
news suggestions through our website

00:42:40.301 --> 00:42:52.300
www.DeafDots.ca or
email to news@deafdots.ca.

00:42:53.301 --> 00:43:00.300
We also ask you if you can afford
and want to support us, go to

00:43:00.301 --> 00:43:17.500
www.deafdots.ca/donate to invest
in DeafDots so we can give back!